FAQ's

• When is RDC open for business?


• What phone number do I call regarding billing and insurance issues?


• How quickly will my exam report make it to my doctors office?


• What is RDC's policy about cancelling an appointment?


• Does RDC take walk-in patients without an appointment?


• Can you send my exam reports to multiple physician's offices?


• Do I need a referral for a screening mammogram?

When is RDC open for business?
We are typically open from 7:00 a.m. to 5:00 p.m. Monday through Friday at both Reno locations.

We're also open Saturdays from 8:00 a.m. to 4:00 p.m. at our 590 Eureka location for MRI's, X-Ray, and Mammography.

At our discretion, we may modify our hours to better serve the community.

What phone number do I call regarding billing and insurance issues?
Please contact our billing office at:(775) 284-2110

How quickly will my exam report make it to my doctors office?
RDC's goal is to have exam reports to your doctor's office within 24 hours.

What is RDC's policy about cancelling an appointment?
We try to make whatever scheduling changes our patients require regarding their appointments, but do request that you try to give us at least 24-hours notice in the event a change or cancellation is required.

Does RDC take walk-in patients without an appointment?
Yes, but only for X-ray services.

All other exams require an appointment. Please call 775-323-5083 to schedule an appointment.

Can you send my exam reports to multiple physician's offices?
Yes. Please notify the Patient Relations Representative when you check in at RDC for your appointment and provide the doctor's names of where you want the reports sent. We will ensure the doctors receive the reports.

Do I need a referral for a screening mammogram?
As long at it is just a screening (this means you are not experiencing any problems and have no symptoms) no referral is needed. You do need to call to make an appointment for a screening mammogram, please call (775) 323-5083.