What are the hours of the Scheduling Department?
RDC’s Scheduling Department is open to take your call and schedule your exams from 7:30am to 5:00pm, Monday – Friday.
What are the hours for patient exams and appointments?
RDC’s normal business hours are from 7:30am to 5:00pm, Monday – Saturday, with some exams (MRI) offered until 9:00pm. We are open on Sundays on an ‘as needed’ basis.
What are the hours for X-rays?
Walk-ins are accepted, however, patients are strongly encouraged to schedule to minimize their wait time.
Eureka location: 8:00am to 5:00pm, Monday – Friday. Saturdays 7:30am to 3:00pm.
Sierra Rose location: 8:00am to 5:00pm, Monday – Friday.
What phone number do I call regarding billing and insurance issues?
Please contact our Billing Office at (775) 323-5135
How quickly will my exam report make it to my doctors office?
RDC’s goal is to have exam reports to your doctor’s office within 24 hours.
What is RDC’s policy about canceling an appointment?
We try to make whatever scheduling changes our patients require regarding their appointments, but do request that you try to give us at least 24-hours notice in the event a change or cancellation is required.
Does RDC take walk-in patients without an appointment?
Yes, but only for X-ray services (though scheduling is the preferred method to minimize wait time). All other exams require an appointment. Please call 775-323-5083 to schedule an appointment.
Can you send my exam reports to multiple physician’s offices?
Yes. Please notify the Patient Relations Representative when you check in at RDC for your appointment and provide the doctor’s names of where you want the reports sent. We will ensure the doctors receive the reports.
Do I need a referral for a screening mammogram?
As long at it is just a screening mammogram (this means you are not experiencing any problems and have no symptoms), a referral is not needed. You do need to call to make an appointment for a screening mammogram at (775) 323-5083.